Payment Policy
At The Handle Haven, we aim to make your payment experience simple, secure, and transparent. This Payment Policy outlines the accepted payment methods, transaction process, security practices, and other important information regarding your purchase.
At The Handle Haven, we provide a secure and hassle-free payment process to make your shopping experience smooth and reliable. Please review our payment policy below.
What payment methods are accepted?
We accept secure payments via:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- PayPal
- Shop Pay
- Union Pay
- Visa
All transactions are processed securely via Shopify Payments.
Currency: All transactions are processed in United States Dollars (USD). If your card provider charges currency conversion fees, these are the responsibility of the cardholder.
Payment Processing
All payments are securely processed through PCI DSS-compliant third-party payment processors. The Handle Haven does not store full credit or debit card details on our servers.
Once your payment is successfully authorized:
- You will receive an order confirmation email.
- A separate shipping confirmation with tracking details will follow when your order is dispatched.
Security Measures
Your security is our priority. We implement the following safeguards:
- Full SSL/TLS encryption across our entire website.
- Checkout and payment pages served over HTTPS.
- Partnerships with only PCI DSS-compliant payment processors.
- Fraud monitoring systems to screen for suspicious activity orders may be subject to manual verification for your protection.
Billing Statements & Receipts
After a successful transaction, you will receive an email receipt containing:
- Your order number.
- Items purchased and their prices.
- Total amount charged.
- Billing and shipping addresses.
Need a formal invoice? Email us at support@thehandlehaven.com with your order number, and we'll happy to provide one.
Taxes & Additional Charges
- Applicable sales tax is calculated at checkout based on your shipping address.
- For international orders, customs duties or import taxes may apply and are the customer’s responsibility unless otherwise stated.
Fraud Prevention & Verification
To protect our customers from fraudulent activity, we may conduct verification checks on certain orders. In such cases, we may request:
- Proof of identity or address.
If verification is not provided when requested, your order may be delayed or canceled.
Payment Processing
All transactions are securely processed through our trusted payment gateway providers. Once your order is confirmed, the total amount will be charged to your selected payment method immediately. If you experience any issues, please verify your payment details and ensure that your account has sufficient funds. For unresolved payment concerns, we recommend contacting your bank or card issuer.
Payment Issues
If you run into any payment difficulties during checkout, please reach out to our customer support team right away for help.
Contact Us
For assistance, reach out to our customer support team.
Please Note: In most cases, payment details cannot be changed after the payment has been authorized.